Policies

How To Order & What’s Included

We are here to make your event stand out. Catering orders can be placed Monday thru Friday from 8:30 am – 5:00 pm. Special appointments are available for your convenience.  For weekend, holiday and graduation season orders, please phone 1 - 2 weeks ahead for availability. We will always do our best to help out with last minute requests or emergencies.  Orders can be placed in completely disposable containers and platters (upon request) to make your cleanup easy!

 

Ordering

To place an order, please contact us at via phone or email.

913-882-6142 

cater@acaofficecatering.com

 

 

Pickup & Deliveries

Our minimum order for delivery is $50. Delivery within Gardner or Edgerton is $5. Outside of Gardner/Edgerton, charges accrue at round trip mileage of $0.54/mile. Orders may be picked up anytime between 8:30am and 5pm Monday through Friday. We will do whatever we can to accommodate you so please let us know if other arrangements are necessary.

 

Deposit

On orders of more than $500 an initial deposit of 50% of the final total costs is required to contract the caterer for an event. Upon cancellation of the caterer’s services prior to 31 days of the planned event date, a full refund of the deposit will be supplied. If the caterer’s services are cancelled within 11 to 30 days of the event, 50% of the deposit will be refunded. If cancellation notice is given less than 11 days before the event, no refund of the deposit will be supplied.

 

Terms

Terms for payment of the event are the following:

1. The quoted final cost, minus the deposit, must be paid within 3 days prior to the event.

2. Any added costs due to higher than minimum guaranteed guest counts, extra services or additional duration of services will be billed to the client within 3 business days after the event, and must be paid within 7 business days after the event.

 

Payment

We accept MasterCard, Visa, Discover, American Express, personal checks and cash. Catering menu prices do not include tax and are subject to change. All food and beverage sales are subject to sales tax.Tax-exempt groups must submit a copy of their tax exemption certificate prior to their function.